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Hotel · Hanoi · Ha Noi Municipality

San Boutique Hotel & Travel

In the centre of Hoan Kiem, a 17-room boutique stay with city views and a 9.5 guest rating.

  • Rated 9.5/10 by 2,081 guests
  • 5-minute walk to Thap Rua Tower
  • Rooftop breakfast with city views
9.5 Perfect 2081 reviews Booking.com 9.5 · 2081 reviews

About

San Boutique Hotel & Travel

San Boutique Hotel & Travel sits on Hang Hanh Street in the heart of Hoan Kiem, Hanoi's old quarter. The 17 rooms overlook the city, and the hotel is a short walk from Thap Rua Tower, Hoan Kiem Lake, and the area's craft shops and casual bars.

The hotel runs a 24-hour reception with express check-in, and offers paid airport shuttles, tour assistance, laundry, and a grocery shopping service. Guests can use the rooftop terrace with garden furniture, or the spa and wellness centre.

  • No smoking on site
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • No pets allowed

In brief

What works, what to weigh

+

Strengths

4 reasons to book
  • Outstanding staff service — Guests highlight the attentive, helpful staff, with some calling out specific team members by name.
  • Rooftop breakfast with views — The breakfast is consistently praised, with made-to-order pho and a scenic rooftop setting.
  • Spotless, comfortable rooms — Rooms are described as spacious, clean, and well-decorated, with amenities like mini bars and flat-screen TVs.
  • Central location near the lake — The hotel is a short walk from Hoan Kiem Lake and the Old Quarter, with cafes and landmarks close by.

Worth weighing

4 to weigh
  • No pets allowed — The hotel does not permit pets on site, which may be limiting for travellers with animals.
  • Check-in starts at 14:00 — Guests arriving earlier may need to wait until 2 PM to access their room, though luggage storage is available.
  • No on-site parking mentioned — Parking is not listed in the hotel's amenities, so guests arriving by car may need to plan for alternative parking.
  • Small hotel scale — With only 17 rooms, the hotel may feel intimate but could be fully booked quickly, limiting availability.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Premium Double Room

  • 1 King-size bed,2 Single beds

Executive Suite

  • 1 King-size bed

Family Room

  • 1 King-size bed,3 Single beds
  • City view
  • Shower
  • Balcony
  • Air conditioning

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

General

  • 24-hour reception
  • Safe deposit box
  • Lift
  • Non-smoking property
  • Key card access

Dining

  • Restaurant
  • Snack bar
  • In-room breakfast
  • Special diet menus
  • Packed lunches
  • Children's menu

Services

  • Room service
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Currency exchange
  • Grocery shopping service

Room amenities

  • Air conditioning
  • Heating
  • Mini-bar
  • Electric kettle
  • Flat-screen TV
  • Free Wi-Fi in rooms

Wellness

  • Spa & wellness centre
  • Sun terrace
  • Leisure/TV room

Family

  • Cots
  • Children's menu

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

9.5
Perfect 2081 reviews

Guest-rated 9.5/10 from 2,081 reviews

Booking.com · 9.5 · 2081 reviews
9.5Verified guest

“The room was spacious and well-designed with beautiful decor. Local dishes were excellent, and the location was central—close to cafes, food, the lake, and the Old Quarter.”

9.5Verified guest

“Stunning and perfectly located in a comfortable area.”

9.5Verified guest

“A traditional hotel with excellent breakfasts. All staff were eager to help. Another great stay, as always.”

9.5Verified guest

“Stayed four days and would return. The room was extremely spacious with a mini bar, flat-screen TV with cable channels, and climate control. The location was marvellous—a majestic church is within walking distance. The area felt comfortable and interesting.”

9.5Verified guest

“In the busy heart of Hanoi, the hotel has beautiful rooms and a great breakfast selection, including made-to-order pho. Staff like Cara and Kylie made the stay even better.”

9.5Verified guest

“The balcony had a nice view, perfect for a drink after a long day. The room was very comfortable and tidy.”

04 — Location

Getting around Hanoi

The property sits in Hanoi.

Hoan Kiem Lake: A 5-minute walk from the hotel, you can reach Thap Rua Tower and the lake's scenic promenade—perfect for a morning stroll or evening relaxation.

Old Quarter: The hotel is set amid Vietnamese craft shops and casual bars, giving you immediate access to local culture and street food.

Cafes and dining: Guests note the proximity to cafes and food options, making it easy to explore Hanoi's culinary scene without venturing far.

24 Hang Hanh, Hanoi, Ha Noi Municipality, Vietnam

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 14:00-23:59
Check-out
By 12:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Not allowed
Property
17 rooms

06 — Questions

Frequently asked

What are the check-in and check-out times?

Check-in is from 14:00 to 23:59, and check-out is by 12:00. Luggage storage is available if you arrive early or depart late.

Are pets allowed at San Boutique Hotel & Travel?

No, pets are not allowed on site.

Does the hotel offer airport transfers?

Yes, a paid airport shuttle is available. The hotel's staff can assist with arranging transport; guests have noted they were helpful with last-minute transport issues.

Is breakfast included or available?

The hotel offers breakfast, with in-room breakfast options and a rooftop breakfast that guests praise. Specifics on inclusion should be confirmed when booking.

What room types are available?

Room options include Premium Double, Deluxe Double, Executive Suite, and Family Room. The Family Room features a king-size bed and three single beds, plus a balcony and city view.

Is there parking at the hotel?

The hotel does not list on-site parking amenities. Guests arriving by car may need to use nearby public parking.

The bottom line

San Boutique Hotel & Travel earns its high rating with attentive staff, comfortable rooms, and a central location near Hoan Kiem Lake. The rooftop breakfast is a memorable highlight. The main drawbacks are the lack of pets and parking, and a 2 PM check-in time—minor trade-offs for a stay this well-reviewed.

9.5A well-loved boutique stay in the heart of Hanoi

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